Privacy Policy

1. General Information

At Mila Luxe Boutique, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Personal data refers to any information that can identify you directly or indirectly.

The data controller responsible for processing your personal data is:
Mila Luxe Boutique
Email: info@milaluxeboutique.com

Our website uses secure encryption (SSL/TLS) to ensure that your personal information, such as orders or inquiries, is transmitted safely. You can recognize this by the “https://” in the address bar.

We do not use automated decision-making or profiling that significantly affects you.


2. Data We Collect When You Visit Our Website

When you browse our website without making a purchase or creating an account, we automatically collect limited technical data through your browser. This includes:

  • Pages visited
  • Date and time of access
  • Browser type
  • Device and operating system
  • Referring website
  • IP address (anonymized where applicable)

This data is used to ensure the website functions properly and to improve performance and user experience.


3. Cookies

Our website uses cookies to enhance your browsing experience.

Cookies are small data files stored on your device that help us:

  • Improve website functionality
  • Remember your preferences
  • Analyze website performance

Some cookies are temporary and disappear when you close your browser, while others remain stored for a longer period.

You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect how certain parts of the website function.

When you first visit our website, you will be asked to accept or manage your cookie preferences.


4. Contacting Us

If you contact us via email or contact form, we will collect the information you provide (such as your name and email address) to respond to your request.

Your data is used only to handle your inquiry and will not be shared with third parties unless necessary.

We retain this information only as long as needed to assist you, unless legal obligations require otherwise.


5. Customer Accounts & Orders

When you place an order or create an account, we collect personal data necessary to process your purchase, including:

  • Name
  • Billing and shipping address
  • Email address
  • Payment details

This information is used solely to fulfill your order and manage your account.

You may request to delete your account at any time by contacting us at info@milaluxeboutique.com.

We retain your data only for as long as required by applicable laws or for legitimate business purposes.


6. Marketing & Communication

Newsletter

If you subscribe to our newsletter, we will send you updates, offers, and product information.

You will only receive emails if you have actively signed up and confirmed your subscription. You can unsubscribe at any time using the link provided in our emails.


Existing Customers

If you have made a purchase, we may send you relevant offers related to our products. You can opt out at any time by contacting us or using the unsubscribe link.


7. Order Processing & Payments

To complete your order, your information may be shared with trusted third parties such as:

  • Shipping providers (to deliver your order)
  • Payment providers (to securely process transactions)

We only share the information necessary to complete your order.

Payment Providers

We may use secure payment services such as PayPal or similar providers. These services process your payment information according to their own privacy policies.


8. Review Requests

After placing an order, we may contact you once to ask for feedback or a review, only if you have given consent.

You can opt out of this at any time.


9. Social Media

Our website may include links to social media platforms such as Instagram or Facebook.

These are simple links and do not automatically share your data unless you interact with them.

Please refer to the privacy policies of these platforms for more information on how they handle your data.


10. Advertising & Analytics

We may use tools such as Google Analytics or similar services to better understand how visitors use our website and to improve our services.

These tools may use cookies and collect anonymized data such as:

  • Website interactions
  • Pages visited
  • Time spent on the site

We may also use advertising tools to show relevant promotions based on your browsing behavior.

You can disable tracking and advertising cookies at any time through your browser settings.


11. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections to your data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request transfer of your data

To exercise any of these rights, please contact us at:
info@milaluxeboutique.com

You also have the right to file a complaint with your local data protection authority.


12. Data Retention

We only store your personal data for as long as necessary to:

  • Fulfill your order
  • Comply with legal obligations
  • Maintain business records

After this period, your data will be securely deleted.


13. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Mila Luxe Boutique
Email: info@milaluxeboutique.com