Shipping Policy

Order Processing

At Mila Luxe Boutique, every order is prepared with care and attention to detail.

Please allow 1–3 business days for order processing before shipment. Orders placed during weekends or public holidays will be processed on the next business day.


Delivery Time

Once your order has been shipped, the estimated delivery time is 5–15 business days, depending on your location.

We work with reliable shipping partners to ensure your order arrives safely. As soon as your order is dispatched, you will receive a confirmation email including tracking details.


Shipping Costs

We offer free shipping on all orders, with no minimum purchase required.

Your order will be delivered directly to your address at no additional cost.


Placing an Order

Ordering from Mila Luxe Boutique is simple:

  • Select your desired items and add them to your cart
  • Proceed to checkout and confirm your shipping details
  • Choose your preferred payment method (all payments are securely processed)
  • Receive your order confirmation by email

Delivery Notes

While we aim to deliver within the estimated timeframe, delays may occasionally occur due to:

  • High demand or seasonal peaks
  • Carrier-related delays
  • International shipping conditions

We will always do our best to keep you informed throughout the process.


Customer Support

If you have any questions or need assistance with your order, feel free to contact us:

Email: info@milaluxeboutique.com

Our team is always happy to assist you.


Shipping Insurance

At Mila Luxe Boutique, we want you to feel confident with every order. For added peace of mind, we offer optional Shipping Insurance at checkout.

What’s Covered

If Shipping Insurance is selected, your order is protected against:

Lost Packages
If your order is lost in transit or does not arrive, we will send a replacement at no additional cost.

Damaged Packages
If your order arrives damaged, we will replace the affected items free of charge.


How It Works

  • Add Shipping Insurance during checkout
  • Contact us within 7 days if there is an issue
  • Provide:
    • Tracking details (for lost packages)
    • Photos (for damaged items)

Once reviewed, we will arrange a replacement as quickly as possible.


What Is Not Covered

Shipping Insurance does not apply in the following cases:

  • Incorrect or incomplete shipping details provided by the customer
  • Orders marked as delivered but lost or taken after delivery
  • Delays caused by shipping carriers or customs

Contact

For any questions regarding shipping or delivery, please contact:

Mila Luxe Boutique
Email: info@milaluxeboutique.com